grannie cheechee....I talked to Neals, if the machine simply needs a cleaning he could maybe to it, but he's not an authorized Janome dealer. So he would have a hard time getting parts if one needed to be replaced. The best he could do was to give me names of Janome dealers here in Iowa or Illinois. But to the closest one is a 90 minute drive and the next closets is a two and a half hour drive. Going to call the dealer in Cedar Rapids this morning and talk to them, and then make arrangements to take the machines in.