I also received basic training when I bought my machine, but truthfully that's all I could absorb at the time. There was no promise of ongoing training, which was just as well since the dealer was many hours from my home. Since then I've taken a number of one-day or half-day classes from nationally known quilters at major quilt shows. I've noticed that the price on those classes has sky-rocketed since COVID, so I doubt that I'll take more. Still, it's worth looking at classes at quilt shows.