I was in ours yesterday and it was a bit disheveled, but many stores are like that after the holidays. all batting was 40% off and all the holiday fabrics were cut price. As a scrappy quilter I don't buy fabric hardly ever anymore, but the items I went in for were all in stock.
Staffing varies, always but it's been years since I've seen a long line at cutting or check out. And I always make a point to be the friendly one at check outs everywhere, it is a hard job. I keep some of my have a hug hearts in my purse and gave one to the clerk at Target yesterday and she cried. It doesn't take much to be the nice one.
Our Michales just has little bits of crafting fabric and Ill never set foot in Hobby Lobby. I hope JoAnns pulls out of it.