I've never been a big fan, honestly, but did use my "good" coupons for batting. Until, that is, they discontinued Warm and Natural and replaced with their own brand. Anyone remember that? Less than 10 years ago. It didn't work out well for them and they brought back the W&N.
What I found out when they discontinued it is that I could buy it online any time, without a coupon, for about the same price and have it delivered to my door. I started looking at other items. They inflate prices to offer a % off, or coupons for items that aren't on sale, to make it look like you're getting a great deal, when in reality, you usually aren't. I don't like that game. Price your merchandise fairly and leave it at that.
I think they've lost the ability to follow trends, but instead try to have everything. A few years ago, tied fleece blankets were all the rage. They brought in boatloads of fleece every fall, and rightfully so. Now, that fleece doesn't seem to be quite as popular, but they still have at least 4 aisles of it, shelves full on both sides, plus a gigantic bin in the back.
Crochet is currently making a comeback and they have tons of yarn. Aisles, endcaps and boxes. A few aisles of baking and cake decorating merchandise. An aisle of artificial flowers. Two of beads and baubles. The list goes on and on, but reality is that you cannot carry that much merchandise, trying to please everyone, and remain solvent. Especially when online shopping for quality goods is so easy.
There is little fabric for clothing, unless you want costume or prom dress types of fabric. None of it, including their quilting cottons, are the greatest quality. I have 4 LQS in a 40 minute range, plus 2 Mennonite stores that also carry a lot of LQS fabrics in under a half an hour, so am quite lucky in that way.
The absolutely best thing about the one in Canandaigua is definitely their staff. They are always super friendly and helpful as far as they can be, BUT if you need specific help, you're better off going to LQS or LNS.