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Old 08-13-2025, 06:25 AM
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retired2pa
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Join Date: Jul 2010
Location: NW Pennsylvania
Posts: 877
Default Ordered a machine online....

OK...I don't need another machine but for the last few months I've had the "bug". I recently sold 2 of my machines and was proud of myself that I was "thinning the herd". I had one machine left....my trusty straight stitch only machine that I've had for over 15 years. Then, I realized I didn't have a machine if I needed a zigzag to make Frankenbatting. So, I started shopping around online for a machine. I don't have a dealer close by but I thought I knew what I wanted anyway.

I ordered a machine from a well-known online dealer that I had ordered parts/accessories, etc. from in the past and never had any issues with doing that. When it (eventually) came, I set it up and tried it out but I was a little disappointed that it didn't have a couple features that I wanted. That was my mistake in not paying attention when I ordered. I was too concerned about price and trying to stick within a certain budget. I couldn't believe that machines have gone up so much and what you use to get in the way of features and accessories are much slimmer than they use to be.

I used it one time and realized it wasn't what I wanted, so I requested a return. Little did I know that that would cost me even more money. They had sent a "bonus bundle" separately and it turned out to be generic accessories like you can get from Amazon. I didn't even open any of it so I put it all in the box it had come in and included it with the machine when I returned it. It cost over $40 to ship it back, plus they deducted 10% for a restocking fee. Then, I got an email this morning saying that I hadn't returned the bonus bundle and they were deducting that, too. I told them that was in the box with the machine.

Anyway, my point is....if you order a machine from a dealer online, make sure it's exactly what you want and be sure to know what it will cost you if you want to return it. I've learned an expensive lesson. It's cost me $140 out of my own pocket for a machine I don't even have. It's my own fault.
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