I popped a spring one time right next to my bobbin case onetime when I was cleaning my Janome. I took it to my local Janome dealer for repair, two week turnaround time. AprilM, I agree, wanted to sew more than ever while it was away. I had other machines I could sew on, but no where near as enjoyable. That did show me though, I am a modern machine sewist, I sold my vintage singer and my original machine that I bought at a thrift shop over 30 years ago, a Dressmaker. I apparently like the modern bells and whistles on these new machines. I now have two Janomes, 9480 and a heavy duty Janome, and if anything needs repair they would go to the shop which is about an hour from me. I will be bringing my machine in for its annual cleaning later this spring, early summer when I will be outside doing yard work and just plain enjoying being outside with warmer weather after this long cold winter, hopefully that will be enough distraction to not want to be inside sewing.