OMG, 2 weeks ago when my order came I was horrified. I order 2-3 times a month, it always comes fast, and the cuts are so nice and straight, folded nicely and inside a plastic bag. This order looked like it was cut with a chain saw! using a blindfold! then crammed into the box in one big wad. My husband thought I'd lost my mind the way I was carrying on. Usually I'm so excited when I get a box open. I didn't have time right then to deal with it but I already had my mind on my next order. They do have a good selection and good prices. So a few days later when I was placing my order I intended to tell them about it in the coments section and danged if I forgot. And it still slipped my mind till I saw this thread. Either someone is unhappy or hasn't been trained properly but F.com needs to get it fixed. If my backing is not right when it gets here I'm making a phone call.