Originally Posted by Ditter43
I got an instant message from the customer service manager. He had seen my post and left his email and phone #.
Ditter
Which reminds me... When I've had an issue with customer service, it's amazing how quickly they will respond if I mention "Action Line" (newspaper consumer affairs column) or "7 on Your Side" (TV consumer affairs). Same with e-mails and letters if I add a CC to someone they may not want to hear from.
That being said, fabric.com has always treated me very well, and until they don't I'll continue to order from them.