Originally Posted by JoAnnGC

That is not typical of Fabric.com's service. This is certainly not an excuse but I can tell you that this company has experienced such enormous growth in the past year that they are literally busting out of their seams. While searching for a job this past week I found out some interesting info about them. First of all, they are a wholly-owned subsidiary of Amazon.com. Secondly, they are located in Marietta, GA, and have grown so rapidly that they probably will have to move to a much larger facility as they are now the largest online fabric store in existence. They have no brick and mortar presence for retail. Thirdly, they are currently increasing their staff to help manage customer service, marketing, etc. Now, my fourth point is very selfish...if anyone knows anyone who can give the hiring manager a nudge for me I would greatly appreciate it as I have applied for the Senior Customer Service position and really can't imagine a more perfect fit for me. And if by chance I get the job I will do my best to make sure that every customer is treated the way I would like to be treated myself. So, please don't stop shopping there!