Originally Posted by MamaBear61
I have a Pfaff and love it, but it is not the same model as the one you are buying. I think in general Pfaff can be a little tempermental but once you have the right combination of thread, needle and fabric just stick with it. I stuck with Pfaff since I wanted the feet etc to be inchangeable with my current machine.
I have 3 Pfaffs (1 in AZ and a 'regular' machine + an embroidery machine in CT) - have loved them since I bought the first one 11 years ago. It is nice to have interchangeable feet, but that is NOT the only reason I keep buying Pfaffs. I LOVE the built-in even-feed feature - ideal for quilters - also called a walking foot. The only mechanical problem I ever had was my own fault - I broke the stitch finger by yanking on it, and it had to be replaced. I clean the lint out often, and I have my dealer give them a check-up once a year.
I really like my Pfaff dealers in both CT and AZ. They both give free classes when you buy machines from them. Your dealer probably does the same. And they answer questions whenever I have them - their attitude is 'There are no stupid questions! Pfaff dealers are great!
My dealers will give me full credit on my machine if I return it to upgrade within a year. I don't know if that's just their policy or if it's a Pfaff policy.
I will probably upgrade my embroidery machine in the near future to the newest Pfaff, although I'm tempted by the Brother Quatro! It almost reads your mind and sews without you even guiding the fabric.