Originally Posted by Quilting Di
I have a QE4 - since Oct 2008 and love it. The only problems I have encountered have been operator error. Having been used to my Pfaff 1471 (from 1987), didn't realize that when raising the feed dogs had to start sewing to re-engage them. I have since added the CV 5.0 to my Pfaff collection. One amazing machine!
LOL. I didn't realize that either and actually took into the shop. I wrote the repairman a nice note telling him I obviously needed my free lesson and bless his heart, he phoned me at home and very gently and tactfully suggested I schedule my free lesson as soon as possible as there was nothing wrong with my machine. The interesting part is that the day I took it in for repair, he was off so the two ladies working, set it up and they couldn't get it to work either so it wasn't just me but they only have the one lady in the shop who is a Pfaff qualified teacher - they are a Baby Lock Store who happens to also sell Pfaff. The day of my free lesson, I walked in with a list of "must know" things and had Terrie demo all for me. I did sit in and do a few things to make sure I would remember how when I got home but she made this machine sit up and purr. It was such a thrill to see her use the machine but luckily, I did have enough sense to take my owners book in with me (and it's too sketchy with instructions) but she needed it to quickly review the differences in mine and the Creative Vision.