that is very disappointing. i can't believe that they blame their indonesia factory for this poorly made strips and no offer to replace. i won't be buying these that's for sure--i hate it when things are poorly cut, besides i can cut poorly by myself already!!!LOL. The moda stuff is awesome, never had any problems with any of their precuts!! thanks for letting us all know about this company and their issues. i do hope that they get on the ball and fix it for their sake!!