Yes, I was told by Bernina that the manual is wrong, and that the presser foot setting should be left at 47. I also had my dealer update the software and firmware, and replace the spring on the BSR. I just got it back and so far I'm not having a problem. Using a needle with an eye that's too small can also cause skipping. I always use the topstitch needle because it has a larger eye and creates a larger loop of thread for the bobbin to catch when making the stitch. On another topic, has anyone purchased the quilt frame that Bernina has now?