Ditter I don't understand why you are being mistreated. My order yesterday was 1 yd short so I called this morning and got the nicest woman and I've already got an email saying it's on its way. I commented on your first thread about my other problem with them, I mentioned this to her and she said that they had had a lot of complaints lately and were checking into the warehaouse and shipping depts. If you're waiting to hear from Stephan Friedman, you may never, he's probably just a title holder. is this the number you called? 1-888-455-2940. I got an answer real quick. I just hate to see you miss out on all the deals they have.