Hi all,
Seems like recently we have heard alot about bad experiences ordering through online shops. I was following Ditters thread about Fabric.com because, I too had a bad experience with them. WELL..... yesterday I had a really nice experience and thought I would share it with all of you..... and thought we could all add our GOOD experiences here. Tell us WHY it was a good experience... did they ship quickly, add extra yardage, give you a call with any questions, have a great sale.... whatever made it a good experience for you.
So... I will start.
Sunday evening I visited Patchworkplus-Quilting.com I was looking for some batiks to make a quilt that I saw in a magazine in November. I have had great trouble in finding them. I saw some at this site, and had never ordered before, or even looked at the site. I had some questions, so I emailed late in the evening. I had my answer bright and early the next morning! After getting the email I thought that these fabrics would work, so I ordered online. I checked the box that said if they were short to send what they had in stock. Then I proceded to get ready for the day and go run my errands. As I was walking out the door, my cel phone rang. I looked and it was some area code that I didnt recognize, so I let it go to voice mail. It took me most of the morning to do my things, and finally 2-3 hours later I checked voice mail. It was the shop calling to double check about one of the fabrics that they were short on.... The other fabrics were cut and ready to send! I thought WOW, that was fast! I told them thank you for being so prompt and that I appreciated the great customer service, because I had noticed they were having two big sales at their store these last 3 days of March. A Handi quilter truckload sale and an Easter Eggstravaganza. She said, "well you are our customer also!" When I got home there was an email notification of shipment! That REALLY impressed me!
I will let you know how the shipment looks when it arrives!
So... lets hear about everyones good experiences, and maybe we will all find some new places to shop!