Originally Posted by Nita

As a follow up to my pevious post:
I just want to say that I was pleasantly surprised that The Fat Quarter Shop contacted me (sent a PM) about the wonky Moda Charm Packs that I had to square up to make the baby quilt. They apologized and offered to replace that charm pack. Since I'd made the best of the inferior charm pack, they offered to send me another charm pack of my choice or a gift certif to use at a future time. I was impressed by their concern for customer relationships. Hats off to The Fat Quarter Shop for caring and standing behind their good reputation!