Can we say RUDE?
I did not figure our which steak house it was and it really doesn't matter. I don't appreciate wait persons sitting at my table making idle chatter while taking my order. I really would hate to pay that much and have not one but a few people forget the box. Or anything else I had requested.
You didn't leave a tip did you????
I would contact the corporate office about the service and treatment you received. Did you remember her name? That will help in the report you give.
My DH and I used to be secret shoppers at a steak house and BOY did we let them know when things were not right. We had one girl fired on the spot! She proceeded to tell us her life story and cry at our table!!!!
Others didn't make it 6 months. We traveled the country for 5 years and ate out sometimes 3 times a day for nearly 300 days a year! We have stories.....
Sorry you had to deal with such service at a great expense.
Hope your day is better today.