Only wanted to say I have worked with fabric.com for more than 5 years and they are the first place I look when I have shopping to do...the color is not true on computer screens and occasionally, it has not been exactly what I thought I was getting. It has never been so off that I didn't just fold it into my stash and wait for the right opportunity for it. That said, everything has always been great quality and certainly good bargains...I always check their 'Clearance' and sale areas first, there are so many things to choose from that I rarely have to pay full price. It sounds as though you had a bad experience as we all have from time to time. If it was your first experience with this company, I can understand why you might consider taking your business elsewhere. But, if I had a bad experience tomorrow, I would certainly call or write to try to fix the problem, they are well worth the effort in the long run.