Ladies, I'm so sorry you are having problems with Joanne's. We don't have 1 anywhere near me and I haven't ordered on line from them..Sounding like I probably haven't missed anything. If they don't make good on the coupon and fabric refund/or whatever for you time & trouble, let them know you will be letting EVERYONE know about it.
I had a dry cleaner ruin a brand new suit of mine once and they were thinking they could just get away with an "oh, we are so sorry". I told them it was ok, I worked for a printing company and I would just have some flyers printed up describing what had happened and distribute them to EVERY house within a 3 mile radius. Magically...I got fully reimbursed for my suit :roll: Funny how that works.