Wow! You must be seriously disappointed. I am a new longarm quilter and have no experience with quilting paper pieced tops, but something doesn't sound right. Was the tuck in the border? Sometimes the borders stretch and are longer than the quilt edge, which can cause havoc in quilting. But if it was in the quilt block itself, well that just doesn't sound right. I'd suggest you talk to her and have her tell you honestly if there was a problem with the quilt and if not I'd have her fix it.