I also got this one the first time it was on HSN. I needed a new 2nd machine. I thought the thread cutter was a little loud until I watched Sewing with Nancy and heard her machine in the background (also Fons&Porter). I haven't had any trouble with mine, sews just fine. I still have to try FMQ with it. The bobbin holder is just like my old White machine.
Only thing I don't like is the bobbin low function. It pretty much stops sewing at that point, which is disappointing if I only have a short way to go to finish a seam. I just take the bobbin out and use the rest for hand sewing binding.
As with any machine it has to be threaded properly per the directions for the smoothest ride.