I can see how you would be dissappointed with the pleat on your beautiful quilt. Being a longarm quilter myself I understand the sometimes things happen that we can not control no matter how hard we try. And other times we might notice something and be able to fix it with a little more effort. If I had a quilt that my customer was not pleased with I would want her to come back and ask me if I could "fix" it for her, or if there was some way she could "fix" it herself.