Welcome from Pennsylvania. We were in Arizona last July, went to the Grand canyon, and passed near Flagstaff and went through Winslow. Hot, but beautiful country.
Have you tried calling the company about this issue? Sometimes I have tried emailing a company, but finally had to resort to the telephone. I agree with contacting your credit card company. Several of the sites I order from don't charge my card until the item shipped. Sounds like yours charged right away. Hope you can get this resolved.