My reply to the Quilt Cut 2 post is like what you did with your machine. I couldn't get accurate cuts, got frustrated and didn't use it. I finally talked to a vendor and we discovered that my size guide wasn't right. She is sending me a new one. If I hadn't decided to voice my frustration the system would still be unused and a big waste. All this time I thought it was me that was the problem. :? :?