Fraudulent PayPal transaction
#31
Power Poster
Join Date: Jun 2009
Location: Perth, Western Australia
Posts: 10,357
I only use a credit card for any on-line purchase and it is not linked in any way to my bank accounts. I have found Pay-Pal to be excellent, so far, and our bank has very good terms for credit card users in case of fraudulent transactions. The situation you describe certainly does sound fishy.....trust you find some resolution/answers. Being constantly vigilant is so tiring....but these days essential.
#32
Super Member
Join Date: Dec 2010
Location: Norfolk, VA
Posts: 5,397
This is another reason why I don't answer any emails "From" paypal or any one else saying to click on a link to update my account. Most if not all are scams but people do it all the time. I just got one from Bank of America saying there were too many unsuccessful attempts to login to my account so they put an extra procedure on my account for me to log in and to click the link. I had just been in my account and had no problems getting in. If I'm in doubt about any one I owe I'll type their address in the bar and go to their site and most of them have a message center to leave you a message if needed. If I were the real customer I'd let paypal know and cancel that account and create a new one. I like my bank; any time I log in it sends me an email and a text message to let me know a login has just been made. I can handle that; knowing is always good.
#33
Super Member
Join Date: Feb 2011
Location: in front of this dang computer instead of my Bernina!(Naples, Florida)
Posts: 1,653
If you are truly concerned, call the police department in the town where woman lives. If it's Identity Theft, they should be interested in pursuing. If the woman just had buyer's remorse, she won't do it again.
#34
" Apparently, PayPal was acting on my behalf by freezing my account. They informed me of an attempt to use my account by someone in another country. They were alerted somehow. We went through some security questions, changed the password, etc and they reinstated my account. I was so relieved they had discovered the fraud attempt before it happened. "
DH had a similar experience with Pay Pal but he couldn't get his account unfrozen so he discontinued using Pay Pal.
DH had a similar experience with Pay Pal but he couldn't get his account unfrozen so he discontinued using Pay Pal.
#35
Member
Join Date: Nov 2011
Location: Connecticut
Posts: 32
"sorry but i do have to disagree with you- i've been using my paypal account for almost 10 years---and have found it to be the safest way to conduct alot of business transactions- and i have dealt with customer service a couple times- they are very knowledgable and fix things right away"
Well, you are free to disagree with me, but I am just telling you about my experience. They stole almost a $1000 dollars from me and paypal was going to have my money tied up for months and treated me as if I was the thief. I called them many times and always with the same unhelpful results. They even denied that my not receiving email confirmations on the fraudulent transactions was possible. They claim it was my email settings or that it went to my spam folder. Neither was the problem and I received all the legitimate emails about my transactions from them immediately so somehow the thief was able to bypass the notifications. The only thing they did is remove the fraudulent names and addresses but even that took a couple of weeks. Thank goodness, for my bank. They did everything that paypal wouldn't and didn't treat me like I was the one at fault. If you have had good results from them, that is great. But I have heard many stories similar to mine. I hope you continue to have good results from them and never have to deal with what I did.
Well, you are free to disagree with me, but I am just telling you about my experience. They stole almost a $1000 dollars from me and paypal was going to have my money tied up for months and treated me as if I was the thief. I called them many times and always with the same unhelpful results. They even denied that my not receiving email confirmations on the fraudulent transactions was possible. They claim it was my email settings or that it went to my spam folder. Neither was the problem and I received all the legitimate emails about my transactions from them immediately so somehow the thief was able to bypass the notifications. The only thing they did is remove the fraudulent names and addresses but even that took a couple of weeks. Thank goodness, for my bank. They did everything that paypal wouldn't and didn't treat me like I was the one at fault. If you have had good results from them, that is great. But I have heard many stories similar to mine. I hope you continue to have good results from them and never have to deal with what I did.
Last edited by parrynj; 06-16-2012 at 05:22 AM.
#37
I got that message and I don't have a Bank of America account!! LOL!
This is another reason why I don't answer any emails "From" paypal or any one else saying to click on a link to update my account. Most if not all are scams but people do it all the time. I just got one from Bank of America saying there were too many unsuccessful attempts to login to my account so they put an extra procedure on my account for me to log in and to click the link. I had just been in my account and had no problems getting in. If I'm in doubt about any one I owe I'll type their address in the bar and go to their site and most of them have a message center to leave you a message if needed. If I were the real customer I'd let paypal know and cancel that account and create a new one. I like my bank; any time I log in it sends me an email and a text message to let me know a login has just been made. I can handle that; knowing is always good.
#38
Super Member
Thread Starter
Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
When you issue a refund, PayPal does remove that % fee. The only thing they do not remove is the 30-cent fixed fee (which is on every transaction). My guess is that the fixed fee is similar to the "gateway" fee that a merchant incurs for all credit-card transactions. The gateway (commonly Authorize.net or Verisign) is the go-between that communicates between the merchant's account and the customer's account, and it checks to see if there are enough funds to cover the transaction and if so, charges the card .
#39
Super Member
Join Date: Nov 2009
Location: Pennsylvania
Posts: 2,694
Dear Favoritefabrics,
I hope this problem works out for you. Maybe fabric can be shipped a little later. I would like to suggest this might be why some businesses have a five day waiting period before returning money. They are using those cheap throwaway phones. They (who?) got money from one of my sons about a car part.
p.s. They didn't want the fabric just the money. If the fabric was shipped it was a bonus.
I hope this problem works out for you. Maybe fabric can be shipped a little later. I would like to suggest this might be why some businesses have a five day waiting period before returning money. They are using those cheap throwaway phones. They (who?) got money from one of my sons about a car part.
p.s. They didn't want the fabric just the money. If the fabric was shipped it was a bonus.
Last edited by quilter68; 06-16-2012 at 06:40 AM. Reason: additional info
#40
Super Member
Join Date: Nov 2006
Location: Central PA
Posts: 1,920
Several weeks ago, I received a call from a young man who identified himself and asked if I knew "this" person. I/We did not. He said he was purchasing a motor cycle from "this person's boyfriend" on eBay and gave our address as her address. Seems "this" lives in Pittsburgh and we live in a very small village in the center of the state. How did "this" select our address. We are both in our mid-70s, do not own a motorcycle and I doubt it was a girlfriend. I assured the caller that we had no knowledge of the transaction. I understand from the caller that the eBay fraud group as well as the state police are involved. -- Am wondering how this turned out.
I wish these fraudsters would spend as much time in legitimate activity as they do in ripping us off. Obviously, they are "smart" folks.
I wish these fraudsters would spend as much time in legitimate activity as they do in ripping us off. Obviously, they are "smart" folks.
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