I had this happen with my ebay account, which is a smallish seller account that I haven't used in some time. They purchased something with my account, using the right password. The payee wanted payment and sent me a notice that I owed them money. I contacted Ebay immediately. They were wonderful and cleared it all up in no time. BUT - I now keep separate passwords for ebay and paypal just to be sure. I also NEVER respond to any e:mails asking for info, just delete them.

I didn't know about the security card thing though. I'm going to find out about that! Thanks for telling us.

Glad you got it straightened out. If ever in doubt, don't hesitate to log in and ask them to check into it. They're really good about that sort of thing - they know they're always under attack.

I have the security key but I have to say, I have never had a problem logging into my account without it. They ask a question or two and I was in.

I am the most careful person when it comes to identity theft but my Pay Pal account was hacked several times on year and I had a little over $2,000 come up missing in it from a Skype company in the UK. It took over a month to get it back and after that last time I closed it down and never looked back!!

I will never use PayPal for anything and they would gouge you in fees coming and going. I was running an ebay business and had to have it but about 4 years ago I shut everything down.

Sorry for the issues you had but like I said I have been there and done that.

Billy

The security key is the size of a credit card and my account is set up so that you are required to enter in a random six digit number that the card provides every single time that you log into your account. If you don't have the right number that the key generates, you cannot access the account.

This is different than the security questions you set up yourself and type in the answers to.

That happened to me a couple of years ago. That is why I don't have a Pay Pal account anymore.

As an extra measure, you can set up a separate linked account with your bank.
Keep a minimum balance in the second account, transfer over just the amount you need from your main account to complete the transaction. If there isn't money in the second account, no transaction may take place :wink:
It is easy to get an over draft charge removed when it is a fradulent charge trying to be made :D:D:D

One email we got said paypay...instead of paypal but just looking at it you would think it was paypal so watch for this and send it to [email protected]

Never, ever, ever click on an email from PayPal, your bank or your credit card companies. Always open up a new browser window and type in www.mybank.com Clicking on that link is probably what authorized the PayPal payment.

Yes, I have the actual physical security key that requires you to enter the 6 digit number with your password. In fact I have two because I have two paypal accounts. Mine isn't credit card sized though-it's a small oval thing with a key fob at one end but it's the same idea-you push a button and it gieves you that 6 digit number. And I can still get into my account even without the key. I just have to answer a security question. I've done it a few times, sometimes when I didn't have the key and sometimes when the key wouldn't work. I've never not been able to log in without the key.

I think it's [email protected] and it's the same for ebay. [email protected].