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How can I tell if Windows is activated?
Control Panel To check your Windows activation status, do the following: Click to open System. Under Windows activation, you can view your activation status. ******** You should see a product ID number on the bottom of the screen.. I wonder if you cleaned out too many temp files and cookies, and Big Brother is checking up on you. Like the others suggested, contact Microsoft directly, and not through any links. |
Originally Posted by Lisanne
Your screen could be black for a few reasons.
1. Your computer could be hibernating rather than off. Try moving your mouse, hitting the space bar, pressing the On button a few times, or turn it off, unplug it, wait two minutes, plug it back in and turn it back on. 2. Your monitor could be off, or one of the knobs or buttons on it might have been moved and needs to be moved the other way to show the picture. 3. You could have a virus that is affecting your screen and/or your bootup hardware or software. Even with good anti-virus software, viruses and malware do sometimes get in - that's why you run periodic scans as well as just letting it run in the background all the time. You may or may not have a virus. Scam pop-up windows aren't always viruses. The pop-up you got saying you don't have genuine Windows is very likely a scam. You can check right on the Microsoft website whether it's genuine or not, here: http://www.microsoft.com/genuine/val...displaylang=en But get your monitor working first, and also run a full virus scan and remove any viruses. |
I would not reply, sounds fishy to me. Contact Microsoft itself and see what they say.
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Hi..this really sounds like you have a virus or some other malicious software on your computer, when you have things like that pop up. Do not respond to the pop ups but do the following if you are able to
Run your antivirus program. I have also at times run an free on-line antivirus as well. There is a good one here - http://www.eset.com/online-scanner. You will have to follow the prompts and it will install some things it needs onto your computer but there shouldn't be any problems. I also have a program called Malwarebytes that I regularly use. It is free and can be found here - http://www.malwarebytes.org/mbam.php I also have a good program called Trojanhunter. You can get a free trial here - http://www.trojanhunter.com/ If you are not comfortable doing these things, I can direct you to a couple of forums where there is some excellent folks who can help you get rid of this problem. I have used them on many occasions and have learnt a lot from them. |
Originally Posted by miss_ticky2
Hi..this really sounds like you have a virus or some other malicious software on your computer, when you have things like that pop up. Do not respond to the pop ups but do the following if you are able to
Run your antivirus program. I have also at times run an free on-line antivirus as well. There is a good one here - http://www.eset.com/online-scanner. You will have to follow the prompts and it will install some things it needs onto your computer but there shouldn't be any problems. I also have a program called Malwarebytes that I regularly use. It is free and can be found here - http://www.malwarebytes.org/mbam.php I also have a good program called Trojanhunter. You can get a free trial here - http://www.trojanhunter.com/ If you are not comfortable doing these things, I can direct you to a couple of forums where there is some excellent folks who can help you get rid of this problem. I have used them on many occasions and have learnt a lot from them. |
Sorry, I don't know anything about Microsoft Security Essentials. I have pm'd you with the sites I was talking about :)
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Originally Posted by Lneal
Originally Posted by Lisanne
Your screen could be black for a few reasons.
1. Your computer could be hibernating rather than off. Try moving your mouse, hitting the space bar, pressing the On button a few times, or turn it off, unplug it, wait two minutes, plug it back in and turn it back on. 2. Your monitor could be off, or one of the knobs or buttons on it might have been moved and needs to be moved the other way to show the picture. 3. You could have a virus that is affecting your screen and/or your bootup hardware or software. Even with good anti-virus software, viruses and malware do sometimes get in - that's why you run periodic scans as well as just letting it run in the background all the time. You may or may not have a virus. Scam pop-up windows aren't always viruses. The pop-up you got saying you don't have genuine Windows is very likely a scam. You can check right on the Microsoft website whether it's genuine or not, here: http://www.microsoft.com/genuine/val...displaylang=en But get your monitor working first, and also run a full virus scan and remove any viruses. |
I am sorry that you were taken advantage of... I hope that you get a hold of ebay and get your money back!!! I would leave a scathing comment for that person too!!!
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