Craftsy- again
2 Attachment(s)
I’m a premium member lol lol
Have a look at the the screen grabs from earlier today, customer services are now telling me the new content has to be paid for separately?! No much for unlimited and access to every class |
Craftsy again
Originally Posted by Iolo
(Post 8459870)
I’m a premium member lol lol
Have a look at the the screen grabs from earlier today, customer services are now telling me the new content has to be paid for separately?! No much for unlimited and access to every class |
Me too such a shame I’ve learnt so much, I’m really disappointed 😞
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It's an odd business model, for sure. I'd love to look at their balance sheet. I don't understand how the original Craftsy could have been so successful and popular with their original service levels and pricing model, then sold (and sold again), and now this is the only way they can make a profit? What is it with the craft industry where they feel like they have to play all kinds of tricky games with pricing? Joann's with their coupon shenanigans is a good example. And there's a local craft chain in my region, every single product is marked with a white tag "regular price" AND a red tag "sale price" on the day it enters the store. If *everything* is on sale all the time, then *nothing* is on sale.
I sent Craftsy a email right before their most recent reorganization about a promotion they sent out stating that all quilting classes were free for a specific weekend. I found one I wanted to take but it was definitely not free. The customer service person who responded to my email said only classes listed in a certain section were free. My reply was that section was exactly where I had found this class, and it felt pretty baity-and-switchy to me, did they not care that their reputation amongst their customer base was getting trashed? No response to that. |
Hobby Lobby has joined in that 'discount' game. Lady cutting fabric told me before Christmas no more 30% off would be 25% every other week. I don't buy anything from any of them.
Buying remnants is also a rip off. You sometimes pay as much as you save, making the cost of it actually higher than a full yard would cost. I have been noticing a lot of cheating at some check outs lately. |
I bought a $5.00 membership and have no idea why because I can't watch anything I want to see. I'm going to cancel it before the membership is due.
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Originally Posted by Iolo
(Post 8459870)
I’m a premium member lol lol
Have a look at the the screen grabs from earlier today, customer services are now telling me the new content has to be paid for separately?! No much for unlimited and access to every class |
Craftsy again
Originally Posted by Merry Grandma
(Post 8460059)
I have also found this same thing on the Old Fon's & Porter website. When it was bought out, I lost all of my magazine online subscriptions. I can no longer view my magazines online that I had already paid for, What happened to customer loyalty.
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Originally Posted by Iolo
(Post 8459870)
I’m a premium member lol lol
Have a look at the the screen grabs from earlier today, customer services are now telling me the new content has to be paid for separately?! No much for unlimited and access to every class I don't know how Craftsy is being run now, but it looks from your screenshots like you aren't logged into the website. If you are already a premium member and logged in, you shouldn't be seeing those screens. I have the $5 (basic) membership, and I've been able to watch every class I've tried. It's not clear to me what "extra" you get with the premium membership. Maybe new content produced since the ownership change? I haven't looked for anything really recent, although I have been able to watch classes that are new to me. |
Originally Posted by SusieQOH
(Post 8460029)
I bought a $5.00 membership and have no idea why because I can't watch anything I want to see. I'm going to cancel it before the membership is due.
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