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-   -   Graco baby stroller (https://www.quiltingboard.com/general-chit-chat-non-quilting-talk-f7/graco-baby-stroller-t200858.html)

gramma nancy 09-18-2012 02:28 PM

Graco baby stroller
 
I just needed to tell someone about the great customer service I received today. I bought a Graco stroller at a thrift shop and there was a warning printed on it in big letters that if you did not have the instruction manual you should call the 800 number for one. The number was answered immediately by a human. With the numbers on the permenent sticker, she was able to tell me when it was manufactured and that there had been no recalls on it. A lot of peace of mind for this almost-grandmother. I asked for a user manual and she immediately e-mailed one to me. Don't you wish every manufacturer had such good customer service???

QuiltnNan 09-18-2012 02:43 PM

so nice to hear positive experiences :thumbup:

Grandma Bonnie 09-18-2012 02:47 PM

That is almost unheard of!! Great customer service even though you didn't buy it from them!


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