gramma nancy

I just needed to tell someone about the great customer service I received today. I bought a Graco stroller at a thrift shop and there was a warning printed on it in big letters that if you did not have the instruction manual you should call the 800 number for one. The number was answered immediately by a human. With the numbers on the permenent sticker, she was able to tell me when it was manufactured and that there had been no recalls on it. A lot of peace of mind for this almost-grandmother. I asked for a user manual and she immediately e-mailed one to me. Don't you wish every manufacturer had such good customer service???

QuiltnNan

so nice to hear positive experiences

Grandma Bonnie

That is almost unheard of!! Great customer service even though you didn't buy it from them!