help needed on a return
 

sorry but I'm old and returns are usually easy. Amazon. i normally get a return label and print it out. take to UPS office and drop off. easy peasy. This time they only tell me to Scan a label. I don't that kind of thing, nor want to. Their chat is unhelpful.
anyone know if i did anything wrong? I've gone back and forth but cannot seem to get the label as I usually do. most frustrating.

Hope this helps

https://shipitpella.com/wp-content/u...ON-QR-CODE.pdf

Those of us who are NOT into having a cell phone attached to our body at all times--it is becoming more difficult to make things work for us.
I had to get a cell phone to text my family and stay in touch if I have an emergency.

Do you have a cell phone to take a picture of the funny square that is on your computer screen? Then take the phone to UPS and show them the photo. That worked for me, and I no longer have to print anything.

i thought of taking a photo. may do that yet. thanks.

Amazon sends me an email with the scanner square. I show the email to the UP person and they scan it. Easy. Don't need to take a picture or print. And don't need a box or package. Did you know all the returns to Amazon are tossed in big boxes and when full they are sealed and sold by the pallet. You can watch the unboxing of these on you tube that people buy.

I just take of pic of that square and take my item to Whole Foods, which has an Amazon return. It's easier than printing out a label for me.

does the little square have the numbers beneath it or not? mine does not. some do and i write those down for Kohl's at times...

No, it doesn't. But all you need is the square. Just take a pic of it and you're all set. Then take it to wherever you drop off your item.
Hope this helps! :)

What a great thread! I didn't know I could do any of these things. I would have just made my kid do it.

All great info! Thanks for posting.

Will do, thanks much.

Do you have a Kohls near you? Take the item and the email and they’ll scan the code for you. You don’t even need a box to send it back in. I love the convenience of Kohl’s Amazon returns!

yep, even went to Kohl's. but got to UPS store before and they were able to do it for me. One less problem for the day!

I love having the UPS store so close by. In and out in less then a minute. Scan and done. They have a scan line and a regular ship line. No waiting. I went there today to return an Amazon item. Put stopwatch on when I got out of the car, took exactly 35 seconds to be back in car. Parking is right in front of the store. Love my big small town.

I don't have a cell phone, so I just chat on Amazon and have them send me the return label in an email. Then I take it to the UPS store. Our Kohl's no longer takes/does Amazon returns.

Chat, i hate chat. I did try them though, seriously they could not help.

I keep going with Chat until I get a real person. Sometimes it takes a lot of conversation, but it is usually worth the extra time. You can also have the call you, if you prefer to talk in person.

I don't have a cell phone


My cell phone saved me from a very painful accident. I won't be without one Please rethink not having one. They are needed these days for safety.