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You decide whether your cushion needs to be replaced. Foam is the only "new" option and some times it doesn't "feel" right.
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I recently had a recliner reupholstered and asked for the old seat cushion to be used. It was molded to me and I didn't want to start over, so yes, some people want the old cushions used.
However, if you told them you wanted new cushions, you should get them, no matter what. And without further cost. Was there a witness to the conversation? If so, remind the company that you aren't the only one that heard that you'd get new cushions. |
I agree with coopah. Doesn't matter what they think, you requested new cushions. I'm sure very frustrating for you, but I hope you are able to enjoy the final product.
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Originally Posted by coopah
(Post 7655461)
I recently had a recliner reupholstered and asked for the old seat cushion to be used. It was molded to me and I didn't want to start over, so yes, some people want the old cushions used.
However, if you told them you wanted new cushions, you should get them, no matter what. And without further cost. Was there a witness to the conversation? If so, remind the company that you aren't the only one that heard that you'd get new cushions.
Originally Posted by BCM
(Post 7655555)
I agree with coopah. Doesn't matter what they think, you requested new cushions. I'm sure very frustrating for you, but I hope you are able to enjoy the final product.
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Originally Posted by sinceresissy
(Post 7655449)
My decorator came by and looked at the furniture and said she would get with the upholsterers and see about getting new cushions. She said this was the first time she had used this particular upholsterer and in the past new cushions were always part of the job. I really want new cushions even if I have to pay more. Part of upholstering the furniture is to replace 30 year old cushions. If your mattress gets mites and things living in it, wouldn't that be the same with cushions? I am old enough to know I should have gotten a written contract but I didn't. Anyone, I knew that had gotten upholstering done had gotten new cushions. I am glad for every one's input. Hope I can remember the next I get a job done is to get it in writing. Silly me!
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I have several pieces of antique furniture that I've had re-upholstered and they have always re-used the old cushions if they were in good shape.
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I bought my sofa in 1980 and have had it reupholstered twice now. I think they used the old cushions and just added new padding around them, sort of like batting. Mine have always looked great, done by two different people. I have no problem with using my old cushions, they seat very good. Talk to someone about it.
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Since you went thru a second party, the decorator, and you told her about wanting new cushions, it is her responsibility to make certain her price includes new cushions. Mistakes happen. But she should be certain that you get what you discussed and not say it was the upholsterers fault that they didn't do it. The upholsterer is her contractor and you are the client. It was her job to get a quote on the complete job.
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I have never had a piece of furniture re-upholstered, but as a child we had a few antique pieces re-upholstered, and as I recall, the old cushions were used. Also, I have recently taken a class in upholstery, and the instructor said to re-use the old cushions unless they were in bad shape.
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