stupid, stupid mistake!

Old 09-25-2011, 04:17 PM
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Location: Wisconsin
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I should have learned from past experiences that I cannot do anything very detailed or important late at night. Last night I was trying to place an order with Keepsake Quilting but my computer was not cooperating. Finally about 1 am it decided to work. The order went through, yea. I wait for the confirmation email and see that the order is being shipped to my billing address, which is Texas but I am in Wisconsin. If it asked me for a shipping address I sure don't remember it. I called their cust serv # and left a message. This morning I sent an email to their cust serv online. I tried checking the order to see when it is due to be delivered. It doesn't show up yet; I suppose because it is the weekend, but I did see where you could put in a shipping address. I did. I wonder what my chances are of getting the order shipped here. I even paid for expedited shipping so I could get it quicker. Stupid me!
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Old 09-25-2011, 04:20 PM
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wish you luck, they are extreamly good to corect orders.
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Old 09-25-2011, 06:31 PM
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They are very helpful, courteous and customer service oriented. You could try calling them on Monday too. I wish you the best.
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Old 09-25-2011, 06:38 PM
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Hoping all goes well :-)
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Old 09-25-2011, 06:52 PM
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You are certainly not stupid. It may be operator error but we all have a few of those to our name. Sometimes the check-out portion of their program is not as user friendly as the store itself. Hope all lcomes out right in the end.
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Old 09-25-2011, 07:42 PM
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Just give them another call in the morning to straighten out the address thing. Probably no big problem for them. let us know what happens.
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Old 09-25-2011, 07:52 PM
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I hope it gets corrected before being shipped. I am betting that if you call early Monday a.m., it will be an easy fix.

Oh, and been there, done that!
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Old 09-25-2011, 08:09 PM
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As the saying goes, "Been there, done that."
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Old 09-25-2011, 08:15 PM
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Looks like they open at 8:30 am est so I'll have to give them a call at 7:30. I have never ordered from them before. I guess if they are closed all weekend there's not much of a chance they have processed my order. I am feeling hopeful.
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Old 09-25-2011, 09:16 PM
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I would call back as early as I could in the morning. Good luck in getting the error corrected.
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