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Thread: Trouble with pms

  1. #1
    Senior Member GrammaO's Avatar
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    Oh, wait, I'm not having PMS, I'm having trouble sending private messages! :P: :D
    Anyway, When I try to reply to a pm, or go to a profile and click on PM, it takes me to a 'page cannot be displayed' page. I can only send them by going to the Private Message tab at the top of the page and composing a new message. Is this a problem with the Board or my computer? Not complaining, just wondering. I tried sending PatriceJ a private message but, guess what? It wouldn't send. Is anyone else having this problem?

  2. #2
    Community Manager PatriceJ's Avatar
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    Trouble with PMs ... Trouble with PMS ... equally annoying, i'm sure. :lol:

    Problems encountered while surfing the board should be reported by email to [email protected] . Use the following email subject line: Request For Technical Support/Advice – Problem(s) Encountered While Surfing Quiltingboard.com

    1. What is your board name?
    2. Describe the event or problem in detail.
    3. Provide technical information about the computer you were using when the event occurred. (brand, model, age, how much memory does it have, processor speed, etc.)
    4. Which operating system are you running? Which version?
    5. Which internet browsing software do you use? (i.e. MS Internet Explorer, Google Chrome, Firefox, Safari, etc.)
    6. Who is your Internet Service Provider?
    7. Which access method do you use? (dial-up, DSL, cable, or satellite)
    8. What is the URL (web address) of the page(s) you had this issue on?
    9. What time(s) and date(s) did this issue occur approximately?
    10. What is your computer’s IP Address?

    To look up your IP address, please visit this website when you are on your computer at home:
    http://whatismyipaddress.com/
    and copy and paste the IP information that looks like
    "IP Information: 98.158.206.109"

  3. #3
    Senior Member GrammaO's Avatar
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    Thanks Patrice. I sent the email.

  4. #4
    Community Manager PatriceJ's Avatar
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    i hope the experts can offer some solutions.

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