Hello, welcome and happy quilting from Germany!

Howdy and Welcome from Kentucky! http://www.freesmileys.org/smileys/s...um/welcome.gif

Hello and welcome from Japan!!!

Hello and welcome from England. Sorry, can't help with the thread issue.

Welcome from Michigan.

Hi and welcome from Northern Arizona. I have a Babylock Quilters Dream. I am reading this thread at work but I'll check my manual when I get home and see what it says. When I use my thread cutter it leaves about an inch on my needle. I don't remember changing the tension for that, so I'll try to get back to you. In the meantime, if you go to Babylocks website you might be able to download the manual for your machine.

waving hello from Montana! Welcome aboard.

I couldn't find anything on the tension affecting the thread cutter but my manual does say that if you are using thread thicker than #30, nylon or metallic threads, not to use the thread cutter but to pull the fabric away and cut manually. Not much help, sorry.