Hi there and welcome from not so sunny Spain....very cloudy today.

What thread are you using. Are you using the same thread on the top as you are in the spool. Is your needle a new needle if not that could be the problem a blunt needle with cut the thread.

Thats for starters, have a go and see if anyof these work if not come back and see if we can sort you out.

Elle

Welcome from Illinois!

Did you buy it from a dealer? If so, take it back and see if you're doing something wrong. Doesn't sound like it though. Shouldn't need another needle, sounds like you have even used it. If you bought it from some place where like K-Mart, Wal Mart, etc., take it back and get a different one. This is my 2 cents worth.

Hey and welcome from South Carolina. I just joined too.

Sybil

farscapegal, I want to know about your avatar. I'm in loooooove.

That is Ben Browder. He is the star of my favorite Science Fiction show called Farscape. He is from North Carolina. The show was filmed in Australia. He is gorgeous isn't he? He is also a very nice man.

I did a portrait quilt of him this year and will be taking it to the Convention with me in a few weeks to get him to sign it. I have been offered quite a bit of money for it but I made it for me.

I was commissioned by the lady who runs the Ben Browder Portal to make a "wormhole" quilt. She will be giving it to him for his birthday in December.

Quilting and Farscape--- my two favorite hobbies.

Sybil

Welcome from Alaska! This is a great place. :D

Hello farcape, and welcome from North Carolina.

What part of North Carolina? I live near Greenville/Spartanburg.

Sybil

Welcome Sandra from California....Did you get your machine working correctly???? That is soooo frustrating!