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tallchick 09-06-2018 07:39 AM

Thousands of Bolts
 
I ordered some fabric online last night from Thousands of Bolts, I spent lots of time messaging my daughter photos of fabric for the back of her king size quilt. I just got a call from them that they only had a 8 yard and 2 yard piece and not a continuous piece. He spent about 15 minutes on the phone with me going over other colors and options and pulling the bolts trying to find a similar color. In the end I chose to take what he had and I will make it work, but I certainly appreciate the time and effort to call and help! Now, that’s what I call customer service !

SuziSew 09-06-2018 01:00 PM

I too have had great customer service experience with them and they ship very quickly. Prices are pretty good too!

suern3 09-06-2018 02:16 PM

Good to know

Jane Quilter 09-06-2018 02:36 PM

There are good people in the world. Thanks for helping us keep track of them.

cashs_mom 09-06-2018 07:37 PM

Great to hear there's is still good customer service out there. I've been dealing with AT&T the last few days. Talk about lack of customer service. . .

Aurora 09-07-2018 08:24 AM

I have purchased a lot from them in the past. I currently have so much fabric I could not possibly squeeze a fat quarter into my sewing room.

Rhonda Lee 09-07-2018 03:10 PM

I love great customer service. Thanks for sharing.

laurilli 09-12-2018 08:59 AM

LOL I am in the same "tight spot" as Aurora! But I love to look.

Notwendy 09-12-2018 05:01 PM


Originally Posted by Aurora (Post 8122737)
I have purchased a lot from them in the past. I currently have so much fabric I could not possibly squeeze a fat quarter into my sewing room.

No! That is when you declare “Challenge accepted,” and find room for another fat quarter plus a few more. : )


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