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Thread: Thousands of Bolts

  1. #1
    Senior Member tallchick's Avatar
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    Thousands of Bolts

    I ordered some fabric online last night from Thousands of Bolts, I spent lots of time messaging my daughter photos of fabric for the back of her king size quilt. I just got a call from them that they only had a 8 yard and 2 yard piece and not a continuous piece. He spent about 15 minutes on the phone with me going over other colors and options and pulling the bolts trying to find a similar color. In the end I chose to take what he had and I will make it work, but I certainly appreciate the time and effort to call and help! Now, that’s what I call customer service !
    Lisa

  2. #2
    Super Member SuziSew's Avatar
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    I too have had great customer service experience with them and they ship very quickly. Prices are pretty good too!
    Sue

  3. #3
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    Good to know

  4. #4
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    There are good people in the world. Thanks for helping us keep track of them.

  5. #5
    Super Member cashs_mom's Avatar
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    Great to hear there's is still good customer service out there. I've been dealing with AT&T the last few days. Talk about lack of customer service. . .
    Patrice S

    Bernina Artista 180, Singer 301a, Featherweight Centennial, Rocketeer, Juki 2200 QVP Mini, White 1964 Featherweight

  6. #6
    Super Member Aurora's Avatar
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    I have purchased a lot from them in the past. I currently have so much fabric I could not possibly squeeze a fat quarter into my sewing room.
    Aurora

    "A dying culture invariably exhibits personal rudeness. Bad manners. Lack of consideration for others in minor matters. A loss of politeness, of gentle manners, is more significant than is a riot." -Robert A. Heinlein

  7. #7
    Super Member
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    I love great customer service. Thanks for sharing.
    SEW MUCH FUN!

  8. #8
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    LOL I am in the same "tight spot" as Aurora! But I love to look.

  9. #9
    Senior Member Notwendy's Avatar
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    Quote Originally Posted by Aurora View Post
    I have purchased a lot from them in the past. I currently have so much fabric I could not possibly squeeze a fat quarter into my sewing room.
    No! That is when you declare “Challenge accepted,” and find room for another fat quarter plus a few more. : )
    'Tacky' does not necessarily refer to the quality of adhesiveness.

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