Peckish

Here's the link if anyone wants to see. It's a beautiful quilt.
Unanchored threads
JMHO, but after hearing your story *and* looking at the quilting detail in the photos, you need to find a better, more skilled longarmer. Maybe how she quilted it was exactly what you wanted, and if so, I'm sorry for butting in. But I think the quilting was very basic and could have been a lot prettier.

luvstoquilt

I would not use that quilter ever again. I don’t have a long arm and at My age I will not ever have one. I send my quilts to a woman I have used for years and have never had that problem. I would be furious...all that work and expense.

Grammahunt

Obviously either an experienced or a poor quality quilter. Change quilters.