Jerseyrayne

Does anyone know what the warrantee is on the Elna Excellence 720pro machine is? Janome has theirs with the machines info, but I can't find it anywhere for Elna

Thanks

osewme

This brochure talks about a 2 yr. warranty for commercial users with the possibility of an extension to 5 years by subscribing a professional service scheme (I don't know that that means). It doesn't address the warranty for a home user. I think I would contact the company & get something in writing if your paperwork doesn't indicate what type of warranty it has.

http://www.elna.com/en-gw/data/model...O_EN_light.pdf

osewme

o.k., now I found this brochure. It say that a 5 year warranty is included with their products for household use.

https://www.elna.lt/uploads/userfile...e_EN_light.pdf

Jerseyrayne

That was all I have found too. I am looking to get a new machine and my choices so far are the Janome 6700p or the Elna Excellence 720pro. They look like the same machine just different colors and packages. The Elna is cheaper and comes with a lot more accessories.
The Janome reads Warranty:
25 Years on Mechanical Parts
5 Years on Electrical Parts
1 Year Labor.

So I wanted to compare it with the Elna warranty. I haven't gotten to the dealers yet, wanted as much information ahead of time as possible.

ka9sdn

Elna is essentially a Janome machine that is why it looks like one.

Lady Diana

Elna is made by Janome. Just call the dealer and ask about the warranty. Either machine is a good choice. Janomes have a great reputation.

Needles

I have my mother's Elna, my grandparents sold Necchi/Elna back in the 50's, 60's and 70's. I think this is from somewhere in the 60's. Good machines back then, I hope they still make them to last.

mkc

The Elna of that era was its own company and based in Switzerland. The original company ceased in the mid 90's and the brand name is now owned by Janome.