Expectations when ordering online?
#21
Power Poster
Join Date: Sep 2007
Posts: 18,726
I placed an order this morning with fabric.com...After I hit place order...my computer thought...and thought...and thought...and thought.....now I'm in a quandry..do I hit place order again??? do I try to cancel?? wonder if they got it??? Then I noticed they had a place for Live Chat on the sidebar....GREAT!!! I got a live person in like 5 secs...problem solved...it was great..wish all the stores had this..My order has even already shipped! I do love that site!
#22
Originally Posted by sandpat
I placed an order this morning with fabric.com...After I hit place order...my computer thought...and thought...and thought...and thought.....now I'm in a quandry..do I hit place order again??? do I try to cancel?? wonder if they got it??? Then I noticed they had a place for Live Chat on the sidebar....GREAT!!! I got a live person in like 5 secs...problem solved...it was great..wish all the stores had this..My order has even already shipped! I do love that site!
I also love fabric.com -- and their little special deals you get occasionally. The other day I got an email from them stating "happy anniversary" -- it had been 2 years since I had first started ordering from them and they sent me a 20% off coupon....I used it that day :oops: :oops:
#23
I order from a number of online shops and I have had wonderful service. In many cases the order has arrived very quickly. I also like that many shops notify you when the shipment is sent. I have been able to locate coordinates of fabric that were sold out in the LQS and been able to take advantage of sales, closeouts, and other great offers.
I just have to watch myself that I don't find too many offers irresistible. :D It is so easy that happens sometimes. :!:
I just have to watch myself that I don't find too many offers irresistible. :D It is so easy that happens sometimes. :!:
#24
Power Poster
Join Date: Sep 2007
Posts: 18,726
It happens ALL the time to me....yesterday..DH just smiled and said "My mom used to make quilts and she never bought all that stuff"...and I said " yes...and she cut up the clothes you were wearing and used flour sacks to boot...want to run get me some of those?????" :wink:
Actually...he doesn't care and loves what I make..He just likes to play with me. :roll:
Actually...he doesn't care and loves what I make..He just likes to play with me. :roll:
#25
Super Member
Thread Starter
Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
Originally Posted by katier825
It's good you are polling your potential customers...to me, it shows you care how we feel! :)
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04-03-2010 11:47 PM