Fabric.com
11-26-2013, 09:43 AM
#11
Member
Join Date: Oct 2013
Location: Michigan
Posts: 93
I order from them all the time. I have never had a problem with the shipping. A couple of the fabrics frayed a lot while cutting, but most of the fabric has been great. I always look for online coupon codes before I purchase to save even more!
11-26-2013, 10:34 AM
#15
Senior Member
Join Date: Sep 2011
Posts: 795
I have ordered from them several times and have had great customer service. One of the fabrics had a flaw, so I called them. They apologized and sent another piece and told me to keep the flawed piece. I would order from them in a heartbeat.
11-26-2013, 10:45 AM
#17
Super Member
Join Date: Jun 2012
Location: Sonoma County, CA
Posts: 4,299
I love fabric.com! I order from them constantly. TOO often, really. That "new arrivals" link is just too tempting!
When they've been out of a fabric I've ordered they send me an email and ask if I want to cancel or proceed. One time they told me they were out of something that I ordered a 1yd cut of. I told them to go ahead and send everything else - when I got my box they had somehow found two half-yard cuts of the fabric they were out of, which they included in my order but did not charge me for. I liked that!
I've also realized that if I put a bunch of stuff in my cart but don't check out....in 3-4 days I get a 15% off coupon to motivate me to finish the order. Woohoo!!
When they've been out of a fabric I've ordered they send me an email and ask if I want to cancel or proceed. One time they told me they were out of something that I ordered a 1yd cut of. I told them to go ahead and send everything else - when I got my box they had somehow found two half-yard cuts of the fabric they were out of, which they included in my order but did not charge me for. I liked that!
I've also realized that if I put a bunch of stuff in my cart but don't check out....in 3-4 days I get a 15% off coupon to motivate me to finish the order. Woohoo!!
11-26-2013, 10:48 AM
#18
Super Member
Join Date: Aug 2013
Location: SW Missouri
Posts: 2,988
Originally Posted by Sewnoma
I love fabric.com! I order from them constantly. TOO often, really. That "new arrivals" link is just too tempting!
When they've been out of a fabric I've ordered they send me an email and ask if I want to cancel or proceed. One time they told me they were out of something that I ordered a 1yd cut of. I told them to go ahead and send everything else - when I got my box they had somehow found two half-yard cuts of the fabric they were out of, which they included in my order but did not charge me for. I liked that!
I've also realized that if I put a bunch of stuff in my cart but don't check out....in 3-4 days I get a 15% off coupon to motivate me to finish the order. Woohoo!!
When they've been out of a fabric I've ordered they send me an email and ask if I want to cancel or proceed. One time they told me they were out of something that I ordered a 1yd cut of. I told them to go ahead and send everything else - when I got my box they had somehow found two half-yard cuts of the fabric they were out of, which they included in my order but did not charge me for. I liked that!
I've also realized that if I put a bunch of stuff in my cart but don't check out....in 3-4 days I get a 15% off coupon to motivate me to finish the order. Woohoo!!
11-26-2013, 11:14 AM
#19
Super Member
Join Date: Aug 2009
Location: Quilting somewhere......
Posts: 2,591
I have bought from Fabric.com several times and never had a problem so far. I am waiting on my 3rd order to show up late this week. They also have a frequent buyer program similar to MSQC.
11-26-2013, 11:15 AM
#20
Senior Member
Join Date: Feb 2012
Location: Oregon
Posts: 809
I have ordered from them several times and usually been pleased. Their return policy is very open, I once returned cut fabric that I thought was too thin. Their customer service is great.
If you google "fabric.com coupon code" you can usually fine a discount coupon for 10% - 15% off and make it a better deal.
If you google "fabric.com coupon code" you can usually fine a discount coupon for 10% - 15% off and make it a better deal.
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