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    Old 09-26-2012, 07:05 PM
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    Default Help with tech

    I need a good technician to repair my Bernina 830. I just moved to Oregon and can go just about anywhere. I've heard horror stories about poor repairs by people who are not used to working with such a high-tech machine, and want to have it done right. My machine has never worked properly, and I really need help. Thank you.
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    Old 09-26-2012, 07:25 PM
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    If you still have a warranty then you need an authorized Bernina repairman to work on it or you void the warranty.
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    Old 09-27-2012, 06:32 AM
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    If you are near Salem or Albany, Rich's is excellent, has stores in both cities, and they are a Bernina dealer.
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    Old 09-27-2012, 06:49 AM
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    Originally Posted by dunster
    If you are near Salem or Albany, Rich's is excellent, has stores in both cities, and they are a Bernina dealer.
    Rich's also has a shop in Eugene (purchases a couple of years ago). But they do send the 'repairs' to the Salem shop.
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    Old 09-27-2012, 06:49 AM
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    I second the vote for Rich's.....
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    Old 09-27-2012, 06:54 AM
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    I heard that if you move, you have to pay a fee to have the Bernina factory warranty transferred. Anyone know if this is true? The new Bernina 750 is very appealing to me.
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    Old 09-27-2012, 04:51 PM
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    Originally Posted by MattieMae
    I heard that if you move, you have to pay a fee to have the Bernina factory warranty transferred. Anyone know if this is true? The new Bernina 750 is very appealing to me.
    I think there may be a fee to the new owner to transfer the warranty if you SELL the machine...but not just if you move and retain ownership. Bernina can be expensive but that would probably be a bad move on their part. Good luck!
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