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Old 09-22-2011, 04:14 PM
  #11  
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Whew, wouldn't you just love to know the back story about that particular batting package? Who packed it? Who inspected? Was it a disgruntled employee? Never meant to be packaged for retail in the first place?

Enquiring minds (with not much else to do tonight :wink: ) want to know!

Jan in VA
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Old 09-22-2011, 04:32 PM
  #12  
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That is great!! Wonderful to know a big company makes things right for the customer.
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Old 09-22-2011, 04:47 PM
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Good customer service helps keep customers returning.
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Old 09-22-2011, 05:14 PM
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awesome...bet it was package of seconds meant for something else NOT for resale! Glad they fixed you right up!
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Old 09-22-2011, 05:20 PM
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Love it when a company makes it right!
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Old 09-22-2011, 05:38 PM
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How nice to know. Will order from them without fear! Happy quilting.
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Old 09-23-2011, 03:51 AM
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Sounds like a great company!
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