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    Old 09-22-2011, 04:14 PM
      #11  
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    Join Date: Aug 2010
    Location: Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
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    Whew, wouldn't you just love to know the back story about that particular batting package? Who packed it? Who inspected? Was it a disgruntled employee? Never meant to be packaged for retail in the first place?

    Enquiring minds (with not much else to do tonight :wink: ) want to know!

    Jan in VA
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    Old 09-22-2011, 04:32 PM
      #12  
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    That is great!! Wonderful to know a big company makes things right for the customer.
    QuiltnLady1 is offline  
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    Old 09-22-2011, 04:47 PM
      #13  
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    Good customer service helps keep customers returning.
    sewgull is offline  
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    Old 09-22-2011, 05:14 PM
      #14  
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    Join Date: Dec 2009
    Location: Enid, OK
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    awesome...bet it was package of seconds meant for something else NOT for resale! Glad they fixed you right up!
    jaciqltznok is offline  
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    Old 09-22-2011, 05:20 PM
      #15  
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    Location: was Upstate NY, now NC & TN
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    Love it when a company makes it right!
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    Old 09-22-2011, 05:38 PM
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    How nice to know. Will order from them without fear! Happy quilting.
    sherriequilts is offline  
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    Old 09-23-2011, 03:51 AM
      #17  
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    Sounds like a great company!
    SueDor is offline  
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