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Thread: Has anyone ordered

  1. #1

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    from Fabric Shack or Fabric Depot? Would you share your experience with these 2?

    Thanks, Pat

  2. #2
    Super Member Kitsie's Avatar
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    If you do a search on Fabric Depot you'll see many wonderful reviews. Sales galore, all the big name fabrics. A great store! Don't know the other.

  3. #3
    Super Member fabric_fancy's Avatar
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    i haven't had much luck with either of those places, i've ordered from both of them a handful of times and my order always ends up being canceled because they don't have enough of the fabric in stock to complete the order.

    i've since stopped trying to work with them because i would end up missing sales with other online shops, that also had the fabric on sale, only to end up with nothing from them.

  4. #4

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    Thanks, doesn't sound good. Any more responses?

  5. #5
    Super Member Emma S's Avatar
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    I have ordered from both and been very pleased. The Fabric Depot has great customer service. They didn't have enough of one of the fabrics I ordered so they called me and we worked out a substitute that matched. I was just amazed. We were on the phone about twenty minutes. I have never had personal contact with the Fabric Shack but their fabric is less expensive then the Fabric Depot, some really good deals.

  6. #6
    Senior Member SewCraftyGirl's Avatar
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    I ordered from the Fabric Depot during a huge sale recently. It took almost 2 weeks for the fabric to arrive, but I was otherwise happy with the purchase and material quality. The salesperson I spoke with indicated they usually get shipments made more quickly, but it can take longer during a sale.

    One piece of advice... if the fabric you're ordering is similar in color, make a note on your order that you want each piece of fabric identified so you know which is which.

  7. #7
    Super Member kathymarie's Avatar
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    I've ordered from Fabric Shack...no complaints...

  8. #8
    Super Member
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    I've ordered from Fabric Shack and had no problems. I only order online if I've seen the fabric beforehand, need it for a project and can't get it "in person".

  9. #9
    Super Member sewingladydi's Avatar
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    I've used Fabric Shack-no prolems.
    Haven't tried Fabric Depot

  10. #10
    Super Member Raggiemom's Avatar
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    I've ordered from Fabric Shack, no problems.

  11. #11
    plk
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    have ordered from fabric depot and found them timely and responsive. once, when i was unhappy with 2 of 4 batik FQ's, they replaced them within a week at no charge and refused the return of the ones i was unhappy with.

    stores do run out of merchandise at times, and i think their audience is large. fortunately, i have not had my orders cancelled for lack of stock (maybe i just pick stuff nobody else wants!).

    if you are in portland, be sure to shop there and hope it is one of their supersale weekends.

  12. #12
    Super Member Midwestmary's Avatar
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    Good experience with Fabric Depot.

  13. #13
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    Quote Originally Posted by scrapcollector
    from Fabric Shack or Fabric Depot? Would you share your experience with these 2?

    Thanks, Pat
    Have never dealt with Fabric Shack but just received an order from Fabric Depot. I was very pleased with the quality, but not quite so with delivery. It was nearly 2 wks. Perhaps I have been spoiled by CT and KQ.

  14. #14
    Junior Member BarbS's Avatar
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    I have ordered from Fabric Depot many times....never a problem. When they have the really good sales....delivery can be a little slower, but it is worth it in my opinion.

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