SharonC

I am hoping someone could help me with my futura CE-250. I can't seem to get it loaded without it giving me an error code telling me to check the connection and usb cable. I've sent a message to future support, but it's only been a day and no reply. I have loaded it on two different computers, one has windows 7 and the other is XP....can anyone HELP?
Thanks in advance :cry: :cry:

Zhillslady

I could not get mine to run on vista and iddn't try my laptop which was windows 7. However I called the company and they send me a new driver designed for Windows vista. Try the website and see if an updated driver is available to download.

SharonC

Thanks so much for your quick reply. I'll give it a try.

Sadiemae

I don't use this machine anymore because it is just a pain in my hiney, but the best information I have found is by joining the Yahoo group--FuturaEmbroidery.

lisainmo

I have a futura and I run it on my computer with vista. I never had any trouble with it. I do remember when I downloaded the software there was a program that they asked if you wanted to install to run it...and if you don't run that it won't work.

SUZAG

I didn't realize there was a group...super!

SUZAG

I was having problems downloading the other day too...I thought it was just me. Maybe something has changed with a Microsoft update??

SharonC

Thanks so much for the ideas.

fabric_fancy

many things are address on their support website

http://www.futura-support.com/

SharonC

I would just like to say thank you so much for all the suggestions. I ended up reinstalling everything and it's working like a charm now :).
Thanks so much!