Moda Charm Pack inaccuracy!!
#21
Super Member
Join Date: Jul 2010
Location: Glenmoore, PA
Posts: 7,941
Originally Posted by littlehud
That is a shame. If I buy precut I expect accuracy.
#22
Think of it this way, if you complain to the LQS, or Moda (whoever cut them), they will likely replace them, and you are not only making it right for yourself, but you may be helping other quilters by bringing it to their attention. I am hearing about this problem a lot, and I think if we all take them back and ask for a replacement, surely they will eventually find a solution, and everybody will be better served. If many of the charm packs and other pre cut fabrics are accurate, than surely there is a way to cut them ALL accurately.............but that won't happen until they hear us ALL roar! Granted, the replacements my be just as inaccurate as the first ones, but at least we can make some noise.
#24
I just wanted to update this post and let you know that I contacted Moda and a Rep sent me 2 replacement charm packs. She said that Tweet, Tweet was an older line and they didn't have this in house so she sent me a pack of Fandango and a pack of Martinique. Now that's the way to keep business :)
#25
Super Member
Join Date: Jul 2010
Location: KC MO
Posts: 1,318
Originally Posted by retired2pa
I just wanted to update this post and let you know that I contacted Moda and a Rep sent me 2 replacement charm packs. She said that Tweet, Tweet was an older line and they didn't have this in house so she sent me a pack of Fandango and a pack of Martinique. Now that's the way to keep business :)
#26
Super Member
Join Date: Jul 2010
Location: Glenmoore, PA
Posts: 7,941
Originally Posted by retired2pa
I just wanted to update this post and let you know that I contacted Moda and a Rep sent me 2 replacement charm packs. She said that Tweet, Tweet was an older line and they didn't have this in house so she sent me a pack of Fandango and a pack of Martinique. Now that's the way to keep business :)
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09-20-2011 06:47 AM