Need some advice on how to handle sewing machine service problem
#51
Senior Member
Join Date: Sep 2011
Location: Duluth MN
Posts: 381
I'd get my machine back, fixed or not. When I'm unhappy and person doing repair seems unresponsive, I usually cut my losses and get my stuff back. Never been sad when I take care of me, only when I don't. Hope that gives you encouragement to trust your little voice and do what's best for you, not the repair person.
#52
I didn't read through all the posts, but I looked in my user manual and the E1 error says it's a circuit board error.
I don't think I would have gotten that confused with a "fuse" error if I were a dealer.
Hope you get your machine back soon and running smoothly.
I don't think I would have gotten that confused with a "fuse" error if I were a dealer.
Hope you get your machine back soon and running smoothly.
#53
I guess the motherboard is the main board that makes the machine run. The serviceperson said there are several other boards in the machine, but this is the most important one. I have the machine back and it is running great. Keeping my fingers crossed.
A couple people mentioned a dealer in Howell, Michigan. We live in the Upper Peninsula of Michigan now, but our family is in Jackson not far from Howell. If I have a problem againg it would be a good excuse to go back and visit family and take my machine there.
A couple people mentioned a dealer in Howell, Michigan. We live in the Upper Peninsula of Michigan now, but our family is in Jackson not far from Howell. If I have a problem againg it would be a good excuse to go back and visit family and take my machine there.
#54
Senior Member
Join Date: Feb 2011
Posts: 412
So happy you got your machine back. I would hate being without mine even though I have a backup. The machine I use the most and have on the table all the time is my favorite.
Have you stitched on your machine yet? Enjoy, enjoy, enjoy.
Have you stitched on your machine yet? Enjoy, enjoy, enjoy.
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