I agree with this. I can't wrap my head around that at all but I don't do as much.

The machine is almost five years old. The warranty is good for this repair for five years. After one second past five years you are on your own. The $1000 was the discounted price because at first the tech thought it wasn't under warranty. And her service charge isn't covered. Or any other maintenance charge that has to be done. I told her I'd get if fixed and then trade it in. She doesn't use but a few of the features on this machine. She sews on her FW or small brother more. She made the mistake of having her DH with her to look for a new machine and he insisted she get the high dollar one thinking it was the best. She felt she had to love this machine.

That is a very expensive repair! She is a lucky person to have it under warranty. I didn't even pay that much for my last machine.

I won't pay that much for a machine either because 95% of my sewing is straight stitch. I have a Bernina 1260 and there are buttons on it that I have never touched. People who have the big new embroidery machines will do the small amount of embroidery I want for a fair price. $100 now and then while the thousands of dollars sit in my pocket.

She'd have to pay to get it fixed.

Upper end Bernina repairs are costly. But when you put your money into one it just is something you need to do. My suggestion is to take it every year for a check up, they seem to catch problems before it gets really bad.

Thank goodness for warranties. I should jot down my warranty dates on my newer machine just to have it handy...otherwise, one year rolls into the next and then you forget you've been quilting 6 years.

A few years ago, the motherboard went out on my embroidery machine. Didn't even think to look at my warranty so the shop owner looked it up and it only had 5 days left on the warranty! I agree, we need to write down the warranty dates, maybe inside the cover of our manuals.

Sewing machines are exactly like cars. You've got the Kia's//you've got the Mercedes. In home sewing Bernina is the Mercedes. Thank goodness I don't like them. Except for the oldies, but goodies.

If you have Kohler, they usually sen the parts to you at no charge with directions how to do the repair. Check out their website.