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zkosh 12-27-2009 11:07 AM

I've used It's a Stitch here in Houston and like someone said there are several locations. McDougal is also good. I can't imagine that any Bernina is really worn out, especially the ones made when you bought yours. I have one made then, too. Good luck in finding someone!

roselady 12-27-2009 10:42 PM

I have a Bernina 910 that I bought new in 1986 that I have used and used. A month ago I had to have a $16.00 repair done on the foot pedal. Until then I have never done anything to it other than having it cleaned, and I didn't even do that as often as I should have, because I didn't trust anyone with my "baby". I have always done the oiling and cleaning that I could do according to the manual. I can not afford a new fancy machine, but if I could I would still NEVER get rid of this machine. Every time I sit and sew I fall in love with it all over again. I just recieved a walking foot for it for Christmas, my DH wondered if spending the money on such an old machine was wise, I didn't hesitate in assuring him that my machine would be used for many years yet, and that I would definately use the walking foot.

jean 12-28-2009 05:57 AM

lookimg for quilt mom can't seem to find her thanks jean

Glenda C. 12-28-2009 07:53 AM

I am so glad that you contacted me,I just can't believe that my machine is "doomed". The man at the Bernina place in Beaumont told me it was old and worn out. I bought the machine in the spring of 1985, a few months before our first granddaughter was born. I just feel that it can be repaired.
Thank you again, glenda in texas

Bluphrog 12-29-2009 09:58 AM

It's A Stitch is a Bernina dealership with 3 locations in the greater Houston area. Here is the link that has the maps http://www.itsastitchonline.com/maps.htm

I have only been to the Humble store, so can't say anything about the other two locations, but the employees in Humble are friendly and knowledgeable.

Ninnie 12-29-2009 10:00 AM

This board never seizes to amaze me!

itchtostitch 01-11-2010 09:24 PM

Hi, I live in Sugar Land and can't say enough about how great the Nasa area Sew Contempo has been about helping me with my purchase of a used Viking Designer 1.......not even from them, but from one of their customers. I've been totally trashed by some other retailers who were miffed that I didn't purchase a machine from them. Gee, they forgot that I still need software, thread, stabilizer, etc. - thousands of dollars worth of stuff. As soon as I purchased the Designer 1 I took it right to Sew Contempo for servicing for a fresh start. Good job and they treated me as if I had been shopping there forever. They were exceedingly patient and helpful with my software selection whereas I was treated rudely at my local store. They serviced my machine long before I expressed interest in software. I spoke with the technician. He seems very knowledgeable. This store also advised against a costly upgrade to my machine which the other store was more than happy to do for an inflated price. After reading the forums, I find that the upgrade would have been a mistake and that Sew Contempo guided me away from a hundreds of dollar disaster. I will be taking my much loved Pfaff 1229 to them for servicing. I don't trust her to just anyone. I spoke with someone from the other Bernina store in Houston that has the 3 locations. They seem to know what they are doing and were very helpful over the phone. You might get a kick out of bringing you machine over when they have a class scheduled that you like, or making a trip to Fabrics, Etc for a class or browsing while you are in the area. P.S. If you haven't already decided on someone, it seems that a lot of dealers are having big sales in the next weeks leading into Super Bowl weekend. Might want to check on the sale schedule before making the drive over.

Glenda C. 01-12-2010 01:25 AM

Thank you for your information. I am keeping it. On Thursday I am going to meet with a man, Melvin Ballard, who is in the 1960 West area near IH45. He was recommended by the lady I bought my 1230 from, she was a Bernina dealer at that time. I will keep your information so if I he can't figure out what is wrong with it, the I contact these other. You said this place was located near Nasa. When we had to leave for hurricane Rita, I think I visited this store. We were in Deer Park and my sister-in-law took me over near Nasa. It was a large story and I was able to get needles for all three machines. I took my Bernina, Sincer and my Brother embroidery machines with me. Thank you again for your help. Glenda in Texas (Port Neches, Texas

Oklahoma Suzie 01-12-2010 05:32 PM


Originally Posted by sharon b
http://www.berninausa.com/

They have a section marked locare a dealer , I would try there first. If not contact them directly and ask where you might get it fixed . Good Luck

good info.

Glenda C. 01-13-2010 10:29 AM


Originally Posted by Bluphrog
It's A Stitch is a Bernina dealership with 3 locations in the greater Houston area. Here is the link that has the maps http://www.itsastitchonline.com/maps.htm

I have only been to the Humble store, so can't say anything about the other two locations, but the employees in Humble are friendly and knowledgeable.

Thank you so much for this link. I have made copies of all he maps. Maybe through one of them I can get this Bernina services. Thanks again, Glenda in Texas


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